BHPH Library
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2015-01-16
NABD 2015 Dallas Conference Presentations
Track 1 Track 2
How to Succeed in BHPH Today
Compliance Management Systems - Whats Needed
Website Best Practices
IRS Update
IRS Update 2
Competing Successfully for the Best Customer
Handling Customer Complaints Efficiently & Effectively
How to Read an Automotive Customer's Credit Report
Payment Assurance Device Compliance Training
Acquiring the Right Inventory
Pursuing Recoveries - Yes or No
Monitoring Performance / Benchmarks Update
Handling a Regulatory Investigation / Responding to CID
Lowering Reconditioning Cost
Tuesday General Sessions
What Consumers Want From Your Dealership
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